| Global Crafts is committed to making Fair Trade products
available to retailers and museums at competitive prices. As such, we have no
minimum order amount. We do, however, require that you provide a resale number to
qualify for wholesale prices.
Handling
Most of the year orders are shipped within 72 hours. Often the same day.
However during busy periods it can take longer. During checkout you have an option to upgrade handling to a Same or Next Day service
- we charge a low $10 minimum and an additional $10 per $250 order total for this service. If you select
this option your order will be processed ahead of regular orders. Please note this does not upgrade the shipping method. Free shipping is always by ground. Please call us to upgrade Free shipping. Customers ordering less than $500 can choose the shipping service they wish online.
Shipping
Shipping is charged at exact cost price, with the
following exceptions:
1] Orders over $500 are FREE.
2] If you place several orders in one calendar month the order that takes
you over $500 for the month is FREE (min $100).
3] Customers who spent more than $500 in the previous calendar month get
FREE shipping on all order (min $100) during this calendar month.
4] A minimum shipping charge of $10 is applied to all orders, unless they
are free, under 1,2,or 3 above.
International Orders are sent via UPS Expedited or Express. This is a door to door service and includes brooker fees but not tax or duty. We are able to offer the following discounts on UPS quoted rates : Canada 56% (or 70% if order is over $500) on Expedited , 60% (or 75% if Order is over $500) on Express : Other International 40% or (60% if order is over $500) on Expedited or Express
Payment
For initial orders placed with Global Crafts, we require
payments in advance by credit card (Visa, MasterCard, American Express), check, or money
order. After a successful initial order, we will accept requests for a 30 -day payment (net 30)account. Credit is given soley at our descretion.
Returns
Damaged items should be reported with 7 days of
delivery. We will always replace or credit your account for damaged or
missing items. You must keep packaging for 48 hours after reporting
shipping damage, so that we can claim on our insurance.
Should you wish to return an item for any other
reason, call for approval. In general an item must be returned within 30
days of delivery and the customer will pay for the shipping back to us.
All non damage related returns are for account credit only.
Contact us if you have any specific questions about wholesale
terms and conditions. Our toll-free number is 1-866-468-3438 or e-mail us at info@globalcrafts.org. |
